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Reduce Churn When Your Customers Are Cost Cutting
March 26 @ 12:00 pm - 1:00 pm
WHAT IS THE PURPOSE OF THIS SESSION?
Customer retention is the #1 driver of revenue, so reducing churn is a top priority during an economic downturn. Jason Abrahams will help virtual attendees identify at-risk customers and ensure their continuity through tested methods (longer-term contracts, deferred payments, premium service, etc).
WHO IS JASON ABRAHAMS?
Jason Abrahams is the current Founder & CEO of TireTutor, an MIT startup that makes buying tires easy. Prior to founding TireTutor, Jason served as Director of Strategic Revenue at CarGurus, the largest online automotive marketplace in the US. While at CarGurus, Jason led the charge on scaling revenue from 3 paying customers to over $100M ARR in less than 5 years.
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