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Lock In Retention with Seamless Customer Onboarding
November 6, 2019 @ 2:30 pm - 4:00 pm
Laurie Long, VP of Customer Success at Allego, has spent the last 25 years scaling world-class customer service teams for fast growing tech companies. In this workshop, Laurie will focus primarily on…
- Transitioning customers from Sales to Services.
- Welcoming customers and setting expectations from Day 1.
Laurie will also guide everyone through an exercise in compiling a customer transition doc for their respective companies.