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Lock In Retention with Seamless Customer Onboarding

November 6, 2019 @ 2:30 pm - 4:00 pm

Laurie Long, VP of Customer Success at Allego, has spent the last 25 years scaling world-class customer service teams for fast growing tech companies. In this workshop, Laurie will focus primarily on…

  • Transitioning customers from Sales to Services.
  • Welcoming customers and setting expectations from Day 1.

Laurie will also guide everyone through an exercise in compiling a customer transition doc for their respective companies.


November 6, 2019
2:30 pm - 4:00 pm
Event Category:


Venture Lane


Venture Lane
55 Court Street
Boston,MA02203United States
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