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How To Cut Customer Onboarding Time In Half
June 4, 2020 @ 12:00 pm - 1:00 pm
WHAT IS THE PURPOSE OF THIS WEBINAR?
With startups facing revenue headwinds across the board, now is a critical time to reduce any points of friction that prevent customers from engaging with product. Jess Meschino (VP, Account Management @ Workable) and Erica Ayotte (VP, Customer Success @ Privy) will give their playbook for reducing onboarding time specifically and getting customers engaged right away.
WHO IS JESS MESCHINO?
Jess Meschino currently serves as Vice President of Account Management at Workable, the world’s leading hiring platform. Previously, Jess led customer success and product management teams at SAP and Thomson Reuters.
WHO IS ERICA AYOTTE?Erica Ayotte currently serves as Vice President of Customer Success at Privy, the leader in ecommerce marketing for small businesses and entrepreneurs. Previously, Erica led customer success and marketing teams at Curata, Clavis Insight, Hootsuite, and Constant Contact.